Cobb & Douglas Public Health in 1650 County Services Parkway

Customer Reviews about Cobb & Douglas Public Health:

• ★ ☆ ☆ ☆ ☆
  This place is horrible. We were told to come at 7 for a immunization so we got here at 7. We were number 1 in lineThen the immunization office doesnt even open until 7:30 but then the nurses dont get in till 8??? Then they walk past you like you're not even there. 8:28 finally get in the room... Wonder how much longer we'll be??? If u can, i suggest going to Acworth Health. Much quicker!!!! Much friendlier!!!!
  By Mari Quesada, July 17, 2017
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  I've literally switch over to this place thinking it was a closer location than traveling to Smyrna, now I'm regretting that I did because one thing for certain I used to be in and out at the Smyrna location. My last appointment here I had a 1:30pm appointment and I had to be at work for 3:00pm so I called to see if I can reschedule for an earlier time and they did schedule me for 11:00am which was great in my mind until I realized that I was sitting and waiting for hours and still haven't gotten any vouchers. It was 2:30pm when they finally called me and that's only because I went up to the front desk questioning, mind you I had two toddlers that didn't have enough toys for all the kids to play with in the building, and ate all of the snacks I brought along so eventually they got hungry. They don't care about the children at all, the babies get cranky when they're hungry and limited to play in a certain area with only a few toys!!! No one shouldn't have to wait no longer than 1hr tops for whatever in the WIC office don't get me wrong I do appreciate the milk but really!!!
  By Sonya Dunbar, March 27, 2017
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  The staff move slow as molasses. I understand that they are dealing with a high volume amount of people, so I do understand that there will be a wait. However, they called me into the office because I missed my appointment earlier in the week. I usually get a text reminder but for whatever reason I did not this particular time, so I forgot about my appointment. She called and asked me to come in at 10 a.m. I deliberately told her that my daughter had another appointment at 2 and she assured me that I would be out by then because they weren't busy that day. I get to the office 15 minutes early just to give myself some extra time to get the ball rolling. I went through the usual process for about 2 hours, which is actually pretty decent for this office. They then told me that we had to see a nutritionlist. We sat in the back waiting for for OVER AN HOUR waiting on this particular person. By this point it's going on 1 o'clock and I have to be leaving soon to head to our dentist appointment. I went to the front desk to ask and they told me the nitritionlist would be out shortly. We waited for 30 MORE MINUTES until I finally told them that we couldn't wait any longer and we had to leave. The lady at the front desk had the NERVE to give me attitude and told me that I needed to stay, despite me having somewhere else that I needed to be. I spoke with another woman who then took my name and number, and said that I would be contacted soon with a new appointment day and time. It has now been 3 weeks and I haven't received a call, and my child is without her vouchers. If you have the luxury to go to another location, PLEASE DO!!
  By Zakiya Jones, March 16, 2017
• ★ ★ ★ ★ ★
  The staff was very kind, thoughtful and professional. I received excellent service and and left feeling grateful and thankful that they were there to assist me.
  By rhona bm smith, October 11, 2016

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